Shipping policy

Shipping Eligibility 

We ship orders within the U.S., as permitted by state and local regulations. Please be aware that we cannot ship to certain states due to alcohol shipping restrictions . At this time we do not offer international shipping.

Age Verification:

To purchase liquor from our store, you must be at least 21 years old. A government-issued ID verifying your age will be required at the time of delivery, and all shipments must be signed by someone 21 or older. 

Processing and Shipping Times:

Orders are processed within [1-3] business days. Once processed, you will receive a confirmation email with estimated delivery times and a tracking number. Please note that processing times may vary during high-volume periods.

Standard Shipping:

Typically [3-7] business days.

Expedited Shipping:

Available at an additional cost, typically [1-3] business days.

Please note that these times are estimates, and delays may occur due to carrier issues, weather, or other circumstances beyond our control.

Shipping Fees:

Shipping fees are calculated based on the weight of your order, the destination, and the selected shipping method. You will see the final shipping cost during checkout before completing your purchase.

Extreme Weather Shipping Holds:

To maintain product quality, we may delay shipments during periods of extreme heat or cold. We will notify you if a weather-related hold affects your shipment.

Tracking Your Order:

Once your order has shipped, you will receive an email with tracking information. You can use this information to monitor your shipment's progress until it arrives.

Shipping Restrictions:

Certain products may be restricted from shipping due to local laws or regulations. if your order includes an item that cannot be shipped to your, address, we will contact you to discuss alternative options.

Damaged or Incorrect Orders:

If your order arrives damaged or you receive the incorrect items, please contact our customer service team within [48 hours] of delivery. We will work to resolve the issue by offering a replacement or refund.

Lost Shipments:

If your order is lost in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and provide a replacement or full refund.

Non-Deliverable Orders:

If a package is returned to us because it could not be delivered (e.g., incorrect address,inability to obtain signature), the customer will be responsible for any additional shipping charges.

Local Pickup Option:

If you are located near our store, we offer a local pickup option. Please call the store and let us know.

Contact Information: 

If you have any questions or concerns about our shipping policy, please contact our customer service team at 1 (346) 771-1040